Frequently, customers are turned off from purchasing products on the internet because they are concerned about the quality of these products-especially considering the fact that they can only see images of them. If you are running a drop shipping business, then this should definitely be one of your concerns. However, overcoming this can be as simple as providing a strong guarantee for your customers. In fact, your strong guarantee policy might even be your best weapon against your competition-regardless as to what their prices might be.
Customers believe that they are taking a risk when they purchase your products online. Some concerns that they might have include not being satisfied with their products and then being unable to return them, not getting what they thought they were paying for, and making over overall wrong decision. You can help alleviate these risks and fears by providing potential customers with a strong guarantee.
Although you might not be able to take away all of their concerns, you will be able to decrease their concerns and fears which can make them more likely to purchase your products. While delivering any product or is never risk free, but by stating your guarantee you will decrease the risk in your customers' minds and increase their willingness to purchase your products. So how can you do this?
To begin with, you need to have faith in the products that you are selling. If you believe that the quality of your products is good then you should be able to stand behind your assurance that your customers will have their expectations met and even exceeded.
When you offer a risk-free guarantee then you are actually calling attention to the quality of your products and this can make your customers feel more secure in their decision to purchase from you and not your competition, which may or may not offer a strong guarantee policy.
You want to be able to make the strongest promise that you can happily live with, and make sure that it is prominently featured in all your marketing and promotional materials. It should also be clearly visible on your website as well. This way, customers will be aware of it before they even begin contemplating their purchase.
If you're having difficulty coming up with a strong policy, then take a look at your competitors and what they offer. Offer the same, and if you feel comfortable, go a step above and beyond that. Don't just guarantee "satisfaction" when it comes to your products. Go into detail about what your customers can expect from your products and guarantee that instead.
Being able to distinguish your drop shipping business by your guarantee will set you apart from your competitors since most companies tend not to use their guarantee as a selling point. If you make your guarantee an important point in your marketing endeavors then you can certainly have an advantage over your competition. By doing this, you will benefit from a competitive advantage over all other companies that sell similar products, even if they sell them at lower prices.